Retail Sales Leader

Bonobos • New York, NY

13d • $24 - $32 • Onsite

About The Position

PHOENIX Retail, LLC is seeking a Lead Guide, also known as a Retail Sales Leader, for the Bonobos Soho Guideshop. The role is a customer-focused, fit-focused, incentive-driven sales leadership position in Bonobos’s one-on-one, appointment-based retail environment. Lead Guides use product knowledge to provide an exceptional customer experience and support customers in finding better-fitting men’s clothing for a range of occasions.

The Retail Sales Leader drives personal sales, coaches Guides, carries out assigned opening and closing duties, and assumes leadership and management responsibilities when the Guideshop Manager is unavailable. The role also supports expense budgets, payroll control, and procedural compliance. Applicants must be currently authorized to work full-time in the United States; PHOENIX does not sponsor work visas for this position.

Requirements

• Have 2–5 years of retail or sales experience in a leadership capacity, or relevant experience.
• Consistently achieve personal and overall store sales goals.
• Be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Have knowledge of men’s fashion, fabrics, styles, and fit.
• Be currently authorized to work full-time in the United States.

Nice To Haves

• Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit.
• Cultivate an environment of genuine connection where customers and associates feel welcome, heard, and valued.
• Be enthusiastic about coaching and mentoring a team and inspired to lead by example.
• Create and ensure a cohesive work environment that inspires engagement.
• Be self-motivated and confident in networking and generating leads.
• Have strong time-management and organizational skills and skilled written and verbal communication.

Responsibilities

• Deliver an exceptional customer experience and maximize personal sales results.
• Coach Guides during scheduled shifts to provide an exceptional customer experience.
• Execute opening and closing Guideshop duties as assigned.
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available.
• Support the Guideshop expense budget, payroll control, and procedural compliance.

Benefits

• Medical, pharmacy, dental, and vision coverage for full-time associates.
• 401(k) and Roth 401(k) with Company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.
• Part-time associates may receive assistance obtaining individual insurance coverage, including major medical, dental, vision, supplemental insurance, and life insurance.
• Part-time associates may be eligible for paid sick leave and public health emergency leave.
• Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed