Seasonal Retail Sales Lead (Mall of America)

Squishable • Bloomington, MN

1d

About The Position

The Seasonal Retail Sales Lead is a key member of the store leadership team, supporting the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan during the busy holiday season. The role helps lead the sales floor during peak periods, keeping the team focused on customer service and sales goals, and drives sales through customer engagement, product recommendations, and strong product knowledge.

The Retail Sales Lead also supports seasonal promotions, merchandising, replenishment, customer-flow management, and upkeep of an organized, well-stocked sales floor. The role provides day-to-day direction and support to team members, helps resolve customer concerns positively, and may support opening, closing, and keyholder duties as assigned. The seasonal role runs from November 2026 through early January 2027, with flexible availability required for evenings, weekends, and holidays.

Requirements

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment is preferred.
• Passion for people and creating a fun, welcoming customer experience.
• Strong communication and organizational skills, with the ability to stay positive and flexible during busy periods.
• Ability to work as part of a team, motivate others, take initiative, and help wherever needed.
• Comfort receiving and providing feedback and helping keep the team focused on shared goals.
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays.
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be at least 18 years old.

Nice To Haves

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment.

Responsibilities

• Support the Store Manager in providing a fun, welcoming, and efficient customer experience during the holiday season.
• Help lead the sales floor during peak periods and keep the team focused on customer service and sales goals.
• Drive holiday sales through customer engagement, product recommendations, and knowledge of Squishable products.
• Support seasonal promotions, merchandising, replenishment, and maintenance of an organized, well-stocked sales floor.
• Help manage customer flow and resolve concerns with a positive, solution-oriented approach.
• Provide day-to-day direction and support to team members, stepping in wherever needed during busy periods.
• Support opening, closing, and keyholder responsibilities as assigned.

Benefits

• Employee discounts.
• Career growth opportunities, including the possibility of continuing in an ongoing role after the seasonal period.
• A fun, welcoming workplace where creativity and personality are encouraged.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed