Sales Lead, Mall of America
About The Position
The Sales Lead partners with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role helps uphold brand standards, shape a positive team culture, and guide the team toward its goals. As a role model, the Sales Lead fosters a welcoming, customer-centered environment and creates memorable, personalized experiences that reflect the company’s hospitality culture. The position supports general store operations and associate development, while sharing brand priorities and product knowledge with the team. It also contributes to sales-floor execution and operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment. This is a regular, part-time position at the Mall of America store in Bloomington, Minnesota.
Requirements
- Must be at least 18 years old.
- Ability to develop strong customer and peer relationships.
- Team-player mindset with a high level of ownership and initiative.
- Flexible availability, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
Nice To Haves
- Passion for the brand, fashion, and empowering confidence.
- Two years of retail management experience preferred.
Responsibilities
- Assist the store leadership team with general store operations, including opening and closing responsibilities.
- Share brand priorities, initiatives, and messages with store teams.
- Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
- Coach and encourage the team to stay on track with performance goals.
- Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
- Stay knowledgeable about current sales, promotions, and store policies.
- Support associate development, provide coaching feedback, and assist with scheduling when needed.
- Share ideas and insights with the store leadership team.
- Contribute to a positive work environment through teamwork with peers and leaders.
- Create welcoming, customer-centered experiences that are personalized and reflect the company’s hospitality culture.
Benefits
- Optional medical, dental, and vision insurance.
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across the company’s brands.
- Community impact through philanthropic partnerships.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
