Sales Associate, Mall of America

KnitWell Group•Bloomington, MN
•Onsite

About The Position

WHBM is seeking a Sales Associate for its Mall of America store. The Sales Associate helps create a welcoming, customer-centered environment that reflects the brand’s culture of hospitality. The role involves building genuine customer connections, sharing product knowledge, providing personalized service, and contributing to store performance and presentation. The position is regular and part time, located at Mall of America in Bloomington, Minnesota.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Start authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Support a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical insurance
  • Optional dental insurance
  • Optional vision insurance
  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and advancement opportunities across the company’s brands
  • Community impact through philanthropic partnerships
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