Seasonal Retail Sales Floor Support - Downtown Seattle Rack

Nordstrom•Seattle, WA

1d•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere and a quick, easy customer experience. The role helps keep the store clean and clutter-free and may involve working in different store areas, including Sales, Customer Service, Stock, and Fulfillment. Candidates can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the salesfloor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, and supporting fitting rooms. Team members also return clothing to the salesfloor, organize stockrooms, check in and ticket merchandise, use store technologies, follow operational, merchandise, and asset-protection standards, and promote Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, and using inventory systems to process and research shipments. The role also supports clean and organized salesfloors and stockrooms and provides general store support, such as event setup, backroom organization, markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift and may involve bending, twisting, squatting, reaching, frequent hand use, and lifting or carrying merchandise. Stock and Fulfillment roles have additional lifting and carrying requirements. The hourly pay range is $22.55–$23.45; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits and eligibility vary by location, job level, classification, and length of employment.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to provide a welcoming, inclusive, and efficient customer experience.
Keep the salesfloor clean, clutter-free, stocked, sized, and ready through re-merchandising and straightening.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems, bagging items, and handling bulky merchandise.
Support fitting room customers and sort and return clothing to the salesfloor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill, prepare, and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.