Seasonal Retail Sales Floor Support - Carmel Mountain Plaza Rack

Nordstrom•San Diego, CA

4d•Onsite

About The Position

Nordstrom Rack is hiring a Seasonal Retail Sales Floor Support team member for its Carmel Mountain Plaza store. The role supports Sales, Customer Service, Stock Support, and Fulfillment, helping create a welcoming customer experience while keeping sales floors and stockrooms clean, organized, and well stocked. Team members may work in different areas of the store based on business needs. Responsibilities include maintaining and replenishing the sales floor, assisting customers with transactions and fitting rooms, processing and returning merchandise, organizing stockrooms, receiving and fulfilling orders, and supporting general store operations. The role requires continuous movement and physical handling of merchandise during shifts. The hourly pay range is $18.85–$19.65. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources. Eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items up to 25 pounds.
For Stock Support and Fulfillment duties: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor runway-ready by re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms; operate point-of-sale systems, bag items, and handle bulky or heavy merchandise.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Keep customer areas clean and clutter-free by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new merchandise to selling departments.
Fulfill customer orders in a timely manner while meeting quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, markdowns, and relocating store fixtures.