Seasonal Retail Sales Floor Support - North Point MarketCenter Rack

Nordstrom•Alpharetta, GA

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. The role supports a quick and easy customer experience and keeps the store clean and clutter-free. Team members may work across Sales, Customer Service, Stock, and Fulfillment, and may occasionally move between store areas to maintain the sales floor and stockrooms and help customers find merchandise. Sales and Customer Service duties include keeping the sales floor organized and replenished, assisting with in-store, online, and mobile transactions, supporting fitting-room operations, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise, fulfilling and shipping customer orders, using inventory management systems to process and research shipments, maintaining clean and organized sales floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The position is seasonal. Pay is $16.45–$17.15 per hour; offers depend on location and job-related knowledge, skills, and experience. Performance-based incentives or bonuses may be available.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to perform continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor organized, replenished, straightened, and ready for customers through re-merchandising.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems, bagging items, and handling bulky or heavy merchandise.
Support fitting-room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Maintain clean, clutter-free sales floors and organized stockrooms.
Check in and accurately ticket merchandise.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to packing and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.