Seasonal Retail Sales Associate, North Point

Macy's•Alpharetta, GA

14h

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build trust and loyalty. The role is more than cashiering: customer service, teamwork, and creating a welcoming experience are central to the work. You also help keep the shopping space clean, organized, and inviting. Colleagues start their day by preparing the sales floor, reviewing sales goals, and learning about new arrivals, popular items, trends, and promotions. They welcome customers and build relationships through friendly, personal conversations. During the day, they maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise for vendor return, updating signs and pricing, and supporting merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another, work toward individual and store results, and continuously learn and improve. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Physical duties include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to talk, lift, move frequently, stand, and reach with arms and hands.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide friendly, personalized customer service and product recommendations on the sales floor and in fitting rooms.
Use product knowledge and smart selling behaviors to meet daily sales goals and contribute to store results.
Build customer relationships and loyalty through warm, personal conversations and by sharing loyalty-program benefits.
Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
Update signs and pricing and support merchandise moves.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Support colleagues through honest, caring, collaborative teamwork and continuous learning.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.