Retail Sales Associate, North Point - Part Time

Macy's • Alpharetta, GA

2d • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and encouraging customer loyalty. You also help maintain a clean, organized, and inviting shopping environment.

Colleagues review sales goals, learn about new and popular products, and stay informed about trends and promotions. They welcome customers, build friendly relationships, and maintain the sales floor and fitting rooms by recovering merchandise, updating signs and prices, and supporting merchandise moves. They share loyalty program benefits, make sure customers have what they need, and end interactions with a sincere thank-you. Teamwork, continuous improvement, and delivering individual and store results are important parts of the role.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is needed for days, evenings, weekends, and holidays. The position involves frequent use of computers and other technology, including handheld equipment and a cash register.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting sales goals, meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Engage customers with genuine hospitality, learn their needs, and offer personalized product and service recommendations.
• Achieve daily sales goals through customer engagement and effective selling behaviors.
• Build customer relationships and encourage loyalty by sharing loyalty program benefits and providing attentive service.
• Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise and supporting merchandise moves.
• Update signs and pricing as needed.
• Use a cash register and other technology to perform job functions and process transactions.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed