Retail Sales Associate, North Point - Part Time

Macy's•Alpharetta, GA
•$15 - $20

About The Position

As a Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what each customer needs, provide personalized recommendations, and connect customers with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role includes more than cashiering. You help create welcoming customer experiences and keep the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. During the day, you engage customers, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and collaborate with colleagues. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability, including days, evenings, weekends, and holidays, is required.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain customer relationships through friendly, personal conversations and attentive service.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable; recover merchandise, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Learn and improve continuously, taking pride in work and learning from colleagues.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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