About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You support sales goals with friendly, high-quality customer service and help foster an environment that encourages customers to return. The role includes preparing the sales floor, staying informed about goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversation. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to deliver individual and store results. This is a seasonal position. The posting describes flexible availability, including days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Be available to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Work independently and effectively as part of a team.
  • Be comfortable using electronic devices.
  • Be able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Use computers and other technology frequently, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Keep the store clean, organized, and visually engaging, including maintaining merchandise displays and tidying fitting rooms.
  • Prepare and maintain a customer-ready sales floor.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers warmly, make eye contact, and engage in friendly, personal conversations.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and help customers with their needs.
  • Support colleagues through honesty, care, and collaboration.
  • Work toward sales goals, take pride in the work, and learn from colleagues to contribute to individual and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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