Seasonal Retail Sales Floor Support - Carmel Mountain Plaza Rack

Nordstrom•San Diego, CA

5d•$19 - $20•Onsite

About The Position

Nordstrom Rack is hiring seasonal Retail Sales Floor Support team members for Sales, Stock Support, and Fulfillment. Team members work in a fast-paced environment, collaborate to create a welcoming and inclusive atmosphere, support a quick and easy customer experience, and help keep the store clean and clutter-free. Employees may work in different areas of the store as needed, including sales floors and stockrooms. Sales and customer service duties include keeping the sales floor stocked, sized, and presentable through re-merchandising and straightening; assisting customers with transactions across in-store, online, and mobile platforms; supporting fitting rooms; sorting and returning merchandise; organizing stockrooms; and promoting programs such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, fulfilling and shipping customer orders, using inventory management systems, maintaining organized selling floors and stockrooms, and providing general store support. The role requires flexibility to work a schedule based on business needs and involves substantial movement and merchandise handling.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock Support and Fulfillment: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor stocked, sized, and presentable through re-merchandising and straightening throughout the day.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky or heavy merchandise.
Greet and assist customers in fitting rooms, and sort and return clothing to the sales floor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.