Retail Sales Consultant - Seasonal - Queens Center Mall - New York, NY

Swarovski•Elmhurst, NY
•$16 - $19•Onsite

About The Position

Swarovski is seeking a Retail Sales Consultant to deliver exceptional customer service and create memorable brand experiences. The role involves inspiring customers with a passion for Swarovski products, creating emotional connections through storytelling, building customer loyalty, and achieving sales goals while contributing to a welcoming and organized team environment. Consultants use digital tools and retail technology to enhance the customer experience and stay current on product knowledge. This is a seasonal position at Queens Center Mall in New York, NY.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven team-player approach, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand and product knowledge, using digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program providing support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential pathways into leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
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