Retail Sales Consultant - Seasonal - Queens Center Mall - New York, NY

Swarovski•New York, NY
•$16 - $19•Onsite

About The Position

Swarovski is seeking a seasonal Retail Sales Consultant for its Queens Center Mall location in New York, NY. The role focuses on delivering exceptional customer service, creating memorable brand experiences, inspiring customers with product knowledge, achieving sales goals, and contributing to a welcoming and organized team environment. The stated pay range is $16.00–$19.00, with the posting noting that the displayed compensation is a good-faith estimate. Although a sales incentive bonus program is mentioned, it applies to regular employees only and not to seasonal hires. Swarovski creates crystal-based products and emphasizes craftsmanship, individuality, sustainability, inclusion, and responsibility. The company describes its workplace as committed to fair, inclusive recruitment and equal employment opportunity.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personable approach that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital proficiency and comfort using retail technology.
  • Confidence expressing individuality and contributing creative ideas.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential career growth into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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