Retail Sales Consultant - Full Time - Grapevine Mills Outlets - Grapevine, TX
About The Position
As a Retail Sales Consultant at Swarovski, you will provide exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will help customers connect with the brand through product storytelling and build lasting relationships that encourage loyalty. Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company emphasizes craftsmanship, individuality, sustainability, responsibility, diversity, and inclusion.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and the ability to build trust.
- Curiosity, empathy, a results-driven approach, and a commercial mindset.
- Ability to work as a team player.
- Digital savvy and comfortable using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.
Benefits
- Recognition awards celebrating achievements.
- Exclusive employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Opportunities for career development, including potential progression into leadership or specialist roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
