About The Position

Swarovski is hiring a seasonal Retail Sales Consultant for its Grapevine Mills Outlets location in Grapevine, Texas. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers through enthusiasm for Swarovski products, while meeting sales goals and contributing to a vibrant team. The consultant builds customer relationships through storytelling, promotes loyalty programs, collaborates to maintain a welcoming and organized store, and uses digital tools and product knowledge to improve the customer experience. Swarovski creates crystal-based products and emphasizes quality, craftsmanship, individuality, sustainability, diversity, and inclusion. It is an equal opportunity employer committed to fair and inclusive recruitment and employment decisions without regard to protected characteristics.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven team orientation, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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