About The Position

Swarovski is hiring a full-time Retail Sales Consultant at Grapevine Mills Outlets in Grapevine, Texas. The role focuses on delivering exceptional customer service, creating memorable brand experiences, inspiring customers about Swarovski products, and achieving sales goals as part of a retail team. The Sales Consultant builds customer relationships and loyalty, collaborates to maintain a welcoming and organized store, and uses product knowledge and digital tools to enhance the customer experience. Swarovski offers opportunities for career development, including potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser. The company describes sustainability, responsibility, diversity, inclusion, and individuality as important to its brand and workplace.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program with mental, physical, emotional, managerial, financial, and legal support.
  • Comprehensive product and personal training.
  • Opportunities for career development.
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