About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for the company’s products while achieving sales goals and contributing to a vibrant team. You will help create emotional connections through storytelling, build lasting customer relationships, and contribute to a welcoming and organized store environment. The role also involves staying current on product knowledge and using digital tools to enhance the customer experience. Swarovski provides product and personal training and supports employee development, including opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser. The company describes sustainability, responsibility, diversity, and inclusion as important to its brand and is an equal opportunity employer.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles.
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