Retail Sales Consultant - Seasonal - Great Mall Outlets - Milpitas, CA
About The Position
As a Retail Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for the products while achieving sales goals and contributing to a vibrant team. The role involves building customer relationships and helping create a welcoming, organized store environment. Swarovski creates crystal-based products, including crystals, gemstones, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Be curious, empathetic, results-driven, and a team player with a commercial mindset.
- Digital savvy and comfortable using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date with product knowledge and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Development support and potential career paths into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
