About The Position

Swarovski is seeking a seasonal Retail Sales Consultant to deliver exceptional customer service and create memorable brand experiences at its Katy Mills Mall Outlets location in Katy, Texas. The role focuses on building customer relationships, sharing product knowledge, achieving sales goals, and contributing to a welcoming and organized store environment. Consultants use digital tools and retail technology to enhance the customer experience and work collaboratively with the team.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand and product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program providing mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles, such as Store Manager, Trainer, or Visual Merchandiser.
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