Retail Sales Consultant - Part Time - Katy Mills Mall Outlets - Katy, TX
About The Position
Swarovski is seeking a part-time Retail Sales Consultant at Katy Mills Mall Outlets in Katy, Texas. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers with knowledge and passion for Swarovski products while achieving sales goals and contributing to a welcoming, vibrant team. The consultant builds customer relationships through storytelling, promotes loyalty, collaborates to maintain an organized store, and uses digital tools to enhance the shopping experience. Swarovski describes its products as crystal-based creations known for quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company states that sustainability and responsibility are central to its brand and emphasizes circular innovation, diversity and inclusion, and philanthropic work through the Swarovski Foundation. It is an equal opportunity employer committed to fair, inclusive recruitment.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, and a results-driven, team-oriented approach with a commercial mindset.
- Digital savvy and comfortable using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Benefits
- Recognition awards celebrating achievements.
- Exclusive employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Opportunities for career development, including potential progression to leadership or specialist roles.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
