About The Position

Swarovski is seeking a part-time Retail Sales Consultant at Katy Mills Mall Outlets in Katy, Texas. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers through enthusiasm for Swarovski products while achieving sales goals and contributing to a collaborative retail team. The consultant builds customer relationships through storytelling and loyalty programs, helps maintain an inviting and organized store, and uses digital tools to enhance the customer experience. Swarovski offers training and opportunities for career development, including potential growth into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, and the ability to work as a team player with a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and contributing creative ideas.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Opportunities for career development.
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