Store Lead - Katy Mills - Part time

The Children's Place

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations and opening and closing procedures, and by acting as Leader on Duty (LOD). The role represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The Store Lead helps develop associates through training and coaching, partners with the Store Manager on performance concerns, and supports company training and development initiatives. The role promotes a positive work environment, provides timely feedback, and helps motivate associates to build brand loyalty and deliver a positive experience for internal and external customers. The Store Lead also supports store productivity and profitability through operational and product knowledge, customer service, payroll processing, schedule adjustments, and participation in key store initiatives. The role helps maintain an organized stockroom and ensures environmental standards and safety requirements are met.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years of age.
Excellent customer engagement skills.
Detail-oriented, with the ability to prioritize tasks.
Ability to work in a team environment.
Ability to give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organizational skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Responsibilities

Assist with associate training and provide in-the-moment coaching conversations.
Partner with the Store Manager to address associate performance concerns.
Support and participate in company training and development initiatives.
Foster a positive work environment and provide direct, objective feedback in a timely manner.
Assess performance and provide appropriate feedback daily and during the annual performance review process.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Model and encourage exceptional customer service on the sales floor and maintain high store standards while protecting brand integrity.
Represent the company in a professional and positive manner.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Participate in the Leader on Duty (LOD) program by providing an exceptional shopping experience and driving store profitability while leveraging payroll.
Process payroll weekly.
Modify schedules based on the business climate.
Help maintain a clean, organized, and efficient stockroom while adhering to set policies.
Ensure environmental (CRE) standards and safety requirements are met.