About The Position

Swarovski is seeking a Retail Sales Consultant to deliver exceptional customer service, create memorable brand experiences, and inspire customers with a passion for its products while achieving sales goals and contributing to a vibrant team. The role involves building customer relationships, promoting loyalty programs, collaborating to maintain a welcoming and organized store environment, and using digital tools and product knowledge to enhance the customer experience. The position is at the Grapevine Mills Outlets in Grapevine, Texas. Swarovski offers product and personal training, recognition, employee discounts, paid volunteering leave, employee assistance support, and career development opportunities. Sales Consultants may develop into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Keep up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program with mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Career development opportunities.
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