Retail Sales Consultant - Seasonal - Ontario Mills Outlets - Ontario, CA
About The Position
Swarovski is hiring a seasonal Retail Sales Consultant at Ontario Mills Outlets in Ontario, California. The consultant delivers exceptional customer service, creates memorable brand experiences, inspires customers through product passion, and contributes to sales goals and a collaborative team environment. The role involves creating customer connections through storytelling, developing lasting relationships, promoting loyalty programs, and using digital tools and product knowledge to enhance the customer experience. Swarovski describes its products as crystal-based creations known for quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company states that sustainability and responsibility are central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, and the ability to work as a team player with a commercial mindset.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Maintain current knowledge of brand products and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program with support for mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Development support and potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
