Store Management - Ontario Mills, Ontario, CA

JD Finish Line•Ontario, CA
•$18 - $22•Onsite

About The Position

JD Finish Line is hiring management team members to lead store operations at Ontario Mills in Ontario, California. Management team members oversee daily operations, develop and motivate staff, deliver excellent customer experiences, and contribute to store performance and company growth. The position includes responsibilities spanning team leadership, customer service, sales, inventory and merchandising, store operations, budgets, community engagement, and continuous improvement. Assistant Store Managers must have open availability to support store opening and closing, including mornings, days, and nights. They work a minimum standard of five days per week, averaging 44 hours, with additional hours during peak periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability. Candidates must be at least 18, have reliable transportation, and be able to communicate and read and write English and perform business-related math. Relocation to another company location may be required based on operational needs and career growth. The work takes place in a moderately noisy retail setting. It involves prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds, with heavier items possible in some circumstances. Good vision, including color differentiation, is required. Reasonable accommodations may be made as applicable. Assistant Store Manager pay is $18.38–$21.50 per hour, with bonus opportunities when store KPIs are met. Supervisor pay is $18.90 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, including a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for delivering outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness to work flexible hours, including weekends and holidays, as needed.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability during store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard 30-hour work week.
  • All management roles: weekend and holiday availability; punctuality and regular attendance consistent with company policies; reliable transportation; English communication, reading, and writing ability; and ability to perform business-related mathematics.
  • May need to move to different company locations based on operational needs and career growth.
  • At least 18 years of age.
  • High school diploma or GED equivalent, or equivalent combination of education and experience.
  • Ability to meet the physical demands of the job, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
  • Good vision, including ability to differentiate colors.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.

Responsibilities

  • Recruit, train, and develop team members; set goals and provide ongoing feedback.
  • Foster a positive work environment and lead the team toward strong performance.
  • Deliver an exceptional shopping experience by addressing customer needs and resolving issues.
  • Maintain high standards of customer service.
  • Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity; identify improvements and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Sick leave for full-time roles.
  • Parental leave for full-time roles.
  • Company-paid time off for full-time roles.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
  • Bonus opportunities for Assistant Store Managers when store KPIs are met.
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