About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for the brand’s products while achieving sales goals and contributing to a vibrant team. You will help customers connect with the brand through storytelling and personalized service, while supporting a welcoming and organized store environment. Swarovski creates crystal-based products and is committed to sustainability, inclusion, and individuality. The company offers product and personal training, recognition, employee discounts, paid volunteering leave, employee assistance support, and career development opportunities.

Requirements

  • Excellent and proven customer service skills.
  • A winning personality that builds trust.
  • Curiosity, empathy, and a results-driven approach.
  • Ability to work as a team player with a commercial mindset.
  • Digital savvy and comfortable using retail technology.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Sales incentive bonus pay program
  • Recognition awards
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave
  • Global employee assistance program with mental, physical, and emotional health, managerial, financial, and legal support
  • Comprehensive product and personal training
  • Career development opportunities
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