About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The associate completes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. The role reflects the PacSun brand, supports a positive working environment, maintains the company's fashion image, and involves learning about products, brands, fashion, and trends. Associates focus on selling while remaining aware of product value and promotions; handle customer situations according to policy; complete tasks efficiently; execute visual directives; maintain an organized, clean, and safe environment; comply with company and loss-prevention policies; and share customer feedback with leadership. Associates participate in company and store events, stay current on financial goals, support sales and operational goals, and execute digital sales strategies such as ship-from-store and BOPIS. This is a part-time position requiring availability to work Black Friday Weekend.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to perform duties involving talking or hearing; sitting, standing, walking, handling objects, reaching, twisting, or squatting; and maneuvering around sales floor, stockroom, and office areas.
  • Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Availability to work Black Friday Weekend.

Responsibilities

  • Demonstrate passion for products, brands, fashion, and trends while reflecting the PacSun brand.
  • Contribute to a positive working environment and adhere to Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policies and procedures, seek positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events, and stay current on financial goals and priorities.
  • Support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Work on Black Friday Weekend as required.
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