About The Position

The Black Friday Weekend Associate generates sales by demonstrating enthusiasm for Pacsun products, brands, fashion, and trends. The associate completes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position, and availability to work Black Friday Weekend is required. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions of the role.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly and to sit, stand, walk, handle or feel items, reach, twist, or squat as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Ability to work Black Friday Weekend.

Responsibilities

  • Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting core value behaviors and working productively as a team member.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while maintaining awareness of product value and promotions.
  • Handle customer situations in accordance with policies and procedures, seek positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks promptly and efficiently.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Work on Black Friday Weekend.
  • Perform physical tasks including lifting and moving merchandise, sitting or standing for extended periods, climbing ladders as needed, and moving around sales floor, stockroom, and office areas.
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