About The Position

Swarovski is hiring a part-time Retail Sales Consultant at Westfield Topanga in Canoga Park, California. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers through product knowledge while achieving sales goals and contributing to a collaborative retail team. The pay range is $17.00–$20.00, with the ability to participate in a sales incentive bonus pay program. Swarovski creates crystal-based products and other luxury goods, and describes sustainability, responsibility, diversity, inclusion, and the philanthropic work of the Swarovski Foundation as central to its brand. The company is an equal opportunity employer committed to inclusive recruitment and a workplace where everyone belongs.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards that celebrate achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • A global employee assistance program with mental, physical, and emotional health support, managerial support, and financial and legal assistance.
  • Comprehensive product and personal training.
  • Career development opportunities, including potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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