Retail Assistant Store Manager - Full Time - Westfield Topanga - Canoga Park, CA

Swarovski • Canoga Park, CA

3d • Onsite

About The Position

The Retail Assistant Store Manager supports the Store Manager in creating a positive work environment, delivering exceptional customer experiences, and driving commercial results. As a Swarovski advocate and role model, this position coaches and empowers the team and contributes to the store’s success. The Assistant Store Manager may step in for the Store Manager as needed.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• Responsible and able to take ownership.
• Curious, empathetic, results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and brand experiences.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed