Retail Assistant Store Manager - Full Time - Westfield Valley Fair - Santa Clara, CA
About The Position
The Retail Assistant Store Manager supports a positive work environment, delivers exceptional customer experiences, and drives commercial results. The role coaches and empowers team members, acts as a role model, and contributes to the store’s success. Responsibilities include supporting store operations and stepping in for the Store Manager as needed. Swarovski offers recognition awards, employee discounts, paid volunteering leave, an employee assistance program, training, and career development opportunities. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and philanthropic work through the Swarovski Foundation.
Requirements
- 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
- Some leadership and coaching experience.
- Ability to establish trusting relationships and empower others.
- Excellent customer service skills and digital proficiency.
- Responsible and able to take ownership.
- Curious, empathetic, and results-driven team player with a commercial mindset.
Responsibilities
- Act as a role model by delivering outstanding customer service and brand experiences.
- Coach, motivate, and onboard team members to maximize performance.
- Support recruitment, talent development, and employee relations.
- Drive sales and support monthly plans and targets.
- Oversee store operations, including inventory, cash handling, and compliance.
- Step in for the Store Manager as needed.
Benefits
- Recognition awards
- Exclusive employee discounts on Swarovski products
- Paid volunteering leave
- Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance
- Product, personal, and leadership skills training
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
