Retail Assistant Store Manager - Full Time - Westfield Valley Fair - Santa Clara, CA

Swarovski • Santa Clara, CA

6h • Onsite

About The Position

Swarovski is seeking a Retail Assistant Store Manager to support a positive work environment, deliver exceptional customer experiences, and drive commercial results. The Assistant Store Manager acts as a Swarovski advocate and role model, coaching and empowering the team while helping shape the store’s success. The role supports store leadership and steps in for the Store Manager as needed.

The position is at Westfield Valley Fair in Santa Clara, California, and is full-time. The stated pay range is $24.00–$26.00 per hour, with eligibility to participate in a sales incentive bonus pay program.

Swarovski describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and philanthropic work through the Swarovski Foundation. The company also emphasizes fair, inclusive recruitment and equal employment opportunity.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• Responsibility and ability to take ownership.
• Curious, empathetic, results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and a strong brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
• Product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed