About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the products while achieving sales goals and contributing to a vibrant team. The role involves creating emotional connections through storytelling, building customer relationships and loyalty, and working collaboratively to maintain a welcoming, organized store environment. You will stay informed about products and use digital tools to enhance the customer experience. The position is part-time at Seattle Premium Outlets in Seattle, Washington. The pay range is $18.00–$24.00, with the ability to participate in a sales incentive bonus program. The displayed compensation is a good-faith estimate. Swarovski offers a range of employee benefits and development opportunities. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand and product knowledge.
  • Use digital tools to enhance the customer experience.

Benefits

  • Sales incentive bonus pay program
  • Recognition awards
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave of up to 8 hours annually
  • Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance
  • Product and personal training
  • Tuition reimbursement programs
  • Career development opportunities
  • 401(k)
  • Paid vacation time, accrued up to a maximum of 80 hours annually
  • Paid sick/personal time, accrued up to 40 hours annually
  • Personal leave of absence programs, which may be paid, including bereavement, jury duty, first responder duty, and military duty
  • Employee referral program
  • Discounted group auto/homeowners insurance
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