About The Position

At Swarovski, the Retail Sales Consultant delivers exceptional service, creates memorable brand experiences, and inspires customers with a passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The role is seasonal at the Beachwood Place location in Beachwood, Ohio. Swarovski creates crystal-based products known for quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program with support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities toward leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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