Beauty Sales - Chanel - Beachwood Place

Nordstrom•Beachwood, OH

1d•$19 - $20•Onsite

About The Position

In the Nordstrom Beauty Department, Beauty Sales team members create personalized beauty experiences and contribute to a passionate team serving customers. The role engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. The position includes makeup applications and skincare analyses, product recommendations, sales and appointment booking, customer service, and maintaining an organized, clean, customer-ready department. Team members stay current on beauty products and trends through Nordstrom and brand-partner trainings, and manage sales, refunds, exchanges, and Nordstrom Rewards account openings. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, and handling and lifting merchandise. Regular lifting is up to 10 pounds, with occasional lifting up to 25 pounds. The stated hourly pay range is $19.15–$19.95. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain an organized, clean, customer-ready department.
Keep current on beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.