Beauty Sales - Chanel - SouthPark

Nordstrom • Charlotte, NC

4d • Onsite

About The Position

In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences and help customers find products that meet their needs. The role focuses on engaging customers and maximizing sales in luxury and on-trend beauty brands, while building a customer following in store and digitally. Employees provide makeup applications and skincare analyses, recommend products, promote events and services, and help maintain an inclusive, welcoming, customer-ready department. The role also includes sales transactions and customer loyalty activities.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling; ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve in-store and digital sales goals using selling tools, including text and social media.
• Book appointments and drive sales for in-store beauty events and services.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

• Medical, vision, and dental coverage
• Retirement benefits
• Paid time away and PTO accruals
• Life insurance and disability insurance options
• Merchandise discount
• Employee Assistance Program resources
• Holidays
• May be eligible for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed