About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers while contributing to a passionate team. The role involves learning customer needs and maximizing sales for luxury and on-trend beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in person and digitally. The employee conducts makeup applications and skincare analyses, recommends products, supports in-store and digital sales, and helps create a welcoming and inclusive customer experience. The role also includes booking appointments, promoting beauty events and services, maintaining the department, developing product knowledge through training, processing transactions, and building customer loyalty. The position requires a flexible schedule based on business needs, including evenings and weekends. It involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, handling bulky items, and lifting up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay range is $19.70–$20.50. Beauty and Men’s Fragrance sales roles typically receive 3% commission; the position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges.
  • Build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Holidays
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Potential eligibility for performance-based incentives or bonuses
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