Beauty Advisor, Fashion Place - Part Time

Macy's•Murray, UT

17h

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. Colleagues prepare for the day by keeping the sales floor clean, organized, and ready for customers; reviewing sales goals; and learning about new arrivals, top sellers, trends, and promotions. They welcome customers, create friendly personal conversations, maintain counters and the sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and support teammates through honest, caring collaboration. The role also involves ongoing learning and working toward individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and availability of hours depends on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
Ability to meet the physical requirements of the position, including talking, lifting, constant moving, standing, reaching, and standing for at least two consecutive hours.
Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare recommendations.
Build customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass sales goals by delivering exceptional customer service.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support teammates through collaboration and help deliver individual and store results.
Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of their visit.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice