Beauty Sales - Chanel - Fashion Place
About The Position
In the Nordstrom Beauty Department, Beauty Sales employees create personalized beauty experiences for customers and work as part of a passionate team. The role focuses on engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. The position includes providing makeup applications and skincare analyses, recommending products, supporting in-store and digital sales, booking appointments and promoting Beauty events and services, maintaining an organized and clean department, keeping current with beauty products and trends through training, and handling transactions while building customer loyalty through Nordstrom Rewards accounts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
- Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve in-store and digital sales goals, using selling tools including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Maintain an organized, clean, customer-ready department.
- Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
- Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental benefits.
- Retirement benefits, including 401(k).
- Paid time away and PTO accruals.
- Life insurance and disability insurance options.
- Merchandise discount.
- Employee Assistance Program resources.
- Holidays.
- May be eligible for performance-based incentives or bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
