Retail Sales Consultant - Seasonal - Michigan Avenue - Chicago, IL
About The Position
As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products. You will work toward sales goals and contribute to a vibrant, welcoming team environment. The role involves connecting with customers through product storytelling, building lasting relationships, and using digital tools to enhance the shopping experience. This is a seasonal position at the Michigan Avenue location in Chicago, Illinois. The stated pay range is $16.00–$19.00, with the possibility of participating in a sales incentive bonus program; however, the bonus program applies to regular employees and not seasonal hires. Swarovski describes its culture as combining service, style, pop luxury, and elegance. The company supports employee development through product and personal training and notes potential career paths into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, and the ability to work as a team player with a commercial mindset.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
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Education Level
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