Retail Sales Consultant - Full Time - Michigan Avenue - Chicago, IL
About The Position
Swarovski is hiring a full-time Retail Sales Consultant for its Michigan Avenue location in Chicago, Illinois. The role delivers exceptional customer service and memorable brand experiences, inspires customers through product knowledge and storytelling, and contributes to individual and team sales goals. The consultant helps create a welcoming, organized store environment and uses digital tools to enhance the customer experience. Swarovski creates crystal-based products, including crystals, gemstones, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, alongside circular innovation, diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curious, empathetic, results-driven team player with a commercial mindset.
- Digitally savvy and comfortable using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Benefits
- Sales incentive bonus pay program.
- Recognition awards.
- Employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
