Retail Sales Consultant - Full Time - Michigan Avenue - Chicago, IL
About The Position
Swarovski is hiring a Retail Sales Consultant to provide exceptional service and create memorable brand experiences for customers. The role involves inspiring customers with product knowledge, building emotional connections through storytelling, and contributing to individual and team sales results in a welcoming retail environment. The consultant collaborates with the team, promotes customer loyalty programs, and uses digital tools to improve the customer experience. Swarovski offers product and personal training, career-development opportunities, and potential progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and the ability to build trust.
- Curiosity, empathy, a results-driven team-player approach, and a commercial mindset.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay current on brand products and use digital tools to enhance the customer experience.
Benefits
- Recognition awards.
- Employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Career-development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
