About The Position

Swarovski is seeking a seasonal Retail Sales Consultant to deliver exceptional customer service, create memorable brand experiences, and inspire customers with a passion for its products while achieving sales goals and contributing to a collaborative team. The role involves building customer relationships, promoting loyalty programs, maintaining an organized store environment, and using digital tools to enhance the customer experience. The position is based at Chicago Premium Outlets in Aurora, Illinois. The listed pay range is $15.00–$18.00. The posting describes a sales incentive bonus program but states that it applies to regular employees only and not seasonal hires. Swarovski offers employee product discounts, an employee assistance program, and product and personal training. The company also describes opportunities for development into leadership or specialist roles.

Requirements

  • Be passionate about fashion, luxury, or lifestyle brands.
  • Have experience in a multicultural retail environment.
  • Demonstrate excellent customer service skills and a personality that builds trust.
  • Be curious, empathetic, results-driven, and a team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Be confident expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles.
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