About The Position

Swarovski is hiring a seasonal Retail Sales Consultant for its Chicago Premium Outlets location in Aurora, Illinois. The role focuses on delivering exceptional customer service, creating memorable brand experiences, and inspiring customers through knowledge and passion for Swarovski products. The Sales Consultant contributes to individual and team sales goals while helping maintain a welcoming and organized store environment. The position offers a pay range of $15.00–$18.00, with the posting noting participation in a sales incentive bonus program. However, the program applies to regular employees only and does not apply to seasonal hires. Swarovski describes itself as a crystal-based products company founded in Austria in 1895. Sustainability and responsibility are part of its brand approach, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. The company states that it is an equal opportunity employer and makes employment decisions without regard to the listed protected characteristics.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and contributing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers, promoting loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support with mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities toward leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
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