About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Cross County Center in Yonkers, New York. The Sales Consultant delivers exceptional customer service, creates memorable brand experiences, inspires customers with knowledge and enthusiasm for Swarovski products, and contributes to sales goals and a collaborative store team. The position involves building customer relationships and loyalty, maintaining a welcoming and organized store environment, and using digital retail tools to enhance the customer experience.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program providing support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities into leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
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