Seasonal Retail Sales Associate, Cross County

Macy's • Yonkers, NY

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. By engaging customers, using product knowledge, and meeting sales goals, you help build trust and customer loyalty. The role includes work on the sales floor and in fitting rooms, and is not limited to cashier duties. You also help keep the shopping space clean, organized, and inviting.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, make sure customers have what they need, and end interactions with a sincere thank-you.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

• Provide warm, personalized customer service and product recommendations.
• Engage customers and use smart selling behaviors to meet daily sales goals and support store results.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Keep the sales floor clean, organized, and ready for customers.
• Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves.
• Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
• Collaborate with colleagues to serve customers and the community.
• Use handheld equipment and the cash register to process transactions as needed.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed