Seasonal Retail Sales Associate, Ocean County Mall

Macy's•Toms River, NJ

3d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in the fitting room. You build trust, meet sales targets, encourage customer loyalty, and help maintain a clean, organized, inviting shopping environment. Seasonal colleagues are typically scheduled to work 10–20 hours per week; actual hours depend on business needs and colleague availability. The role involves preparing for each day by reviewing sales goals, learning about new arrivals and promotions, and staying informed about trends. Throughout the day, you engage customers, maintain merchandise presentation, process merchandise and signage updates, and share loyalty program benefits. You collaborate with colleagues and work to improve individual and store results. The position requires frequent customer and coworker communication, use of computers and other technology, and physical activity including standing, moving, lifting, reaching, and climbing ladders.

Requirements

Flexible availability to work days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to work toward daily sales goals.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort handling electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations to build customer relationships.
Understand customer needs and recommend appropriate products and services.
Work toward daily sales goals and use effective selling behaviors to drive results.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share loyalty program benefits, ensure customers have what they need, and thank them for shopping.
Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice