Retail Sales Associate, Cross County - Full Time

Macy's • Yonkers, NY

8h • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The role includes more than cashiering: you help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly, personal conversations, recover sales floors and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits and provide thoughtful, courteous service. Colleagues support one another and work collaboratively to achieve individual and store results.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and willingness to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Understand customers’ needs and offer personalized product and service recommendations.
• Engage customers with welcoming, friendly, and personal service that builds relationships and loyalty.
• Work toward daily sales goals using effective selling behaviors and customer engagement.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits and provide courteous service through the end of each customer interaction.
• Collaborate with colleagues to support customers and achieve individual and store results.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed