Retail Sales Consultant / bilingual

Sun Com Mobile•Costa Mesa, CA

11d•$25,000 - $35,000•Onsite

About The Position

The Retail Sales Consultant is responsible for meeting and exceeding sales quotas and company benchmarks by selling preferred handsets, rate plans, features, and accessories. The role also supports new hires and peer consultants as a role model. Operational duties include following company policies and paperwork procedures, mastering required systems, reviewing sales paperwork, handling cash-deposit procedures, protecting company assets, preventing fraudulent purchases, completing store opening and closing checklists, reporting inventory deficiencies, safeguarding codes and passwords, maintaining store appearance, and completing required training. The consultant must accurately record time and attendance, follow the work schedule, provide adequate notice for time-off requests, and take responsibility for issues within their control. The position requires at least 18 years of age, legal authorization to work in the United States without restrictions, availability for a minimum of four days or 30 hours per week, the ability to stand for long periods, and reliable transportation to the work location, training, and off-site meetings.

Requirements

At least 18 years old.
Legally able to work in the United States without restrictions.
Available to work a minimum of four days or 30 hours per week.
Able to stand for long periods of time.
Reliable transportation to the work location, training, and off-site meetings.

Nice To Haves

Spanish language ability preferred.
High school or equivalent education preferred.
One year of retail sales experience preferred.

Responsibilities

Exceed monthly sales quotas and company benchmarks on key metrics.
Sell preferred handsets, rate plans, features, and accessories according to company guidance and management benchmarks.
Use management-directed behaviors and best practices to generate sales and maximize key metrics.
Serve as a role model and assist new hires and peer Retail Sales Consultants.
Perform other work-related tasks assigned by management.
Follow company policies and paperwork procedures.
Master required systems, including RQ4 and Paycom.
Review sales paperwork regularly for discrepancies and errors.
Follow cash-depositing procedures and accept responsibility for deficiencies caused by personal error or negligence.
Protect and maintain company assets.
Use sound judgment to avoid fraudulent purchases.
Complete store opening and closing checklists accurately and on time, with zero errors.
Immediately communicate inventory deficiencies to supervisors.
Safeguard access codes and passwords, including RQ4, carrier logins, email, and security credentials.
Maintain store appearance and complete required training within management's timelines.
Accurately record time and attendance in RQ4 and adhere to the work schedule.
Provide adequate notice for requested time off.
Take personal responsibility for problems within one's control.